Privacy Policy
Privacy Policy — Abir Telecom

Privacy Policy — Abir Telecom

Effective as of: 18 October 2025 • Bangladesh

1) About This Policy

This Privacy Policy explains how Abir Telecom collects, uses, and protects your personal information. It applies to our website, Facebook page, WhatsApp communication, and in-store operations across Bangladesh.

We comply with the Digital Security Act 2018, ICT Act 2006 (Amended 2013), and the Consumer Rights Protection Act 2009.

2) What We Collect

  • Name, phone number, address, and order details
  • Payment confirmation from Bkash/Nagad/Bank (we never store full card data)
  • Device, browser info, IP address for security and analytics
  • Delivery updates from partners like Pathao and Steadfast

3) How We Use Your Data

  • To process orders, payments, and deliveries
  • To communicate updates and provide customer service
  • To maintain security, prevent fraud, and comply with law
  • To offer optional promotions or warranty follow-ups

4) Your Rights

  • Access or correct your personal information
  • Request deletion when no longer needed
  • Opt out of promotional communications

5) Data Sharing Policy

Abir Telecom does not sell, rent, or trade your data with anyone. We only share what’s required with couriers, payment processors, and technical service providers to fulfill your orders.

6) Data Retention

We keep data only as long as needed for transactions, support, and legal purposes. Old records are securely deleted or anonymized.

7) Security Measures

  • SSL encryption on all online forms
  • Restricted staff access to customer info
  • Regular checks for suspicious activity

⚠️ Never share OTPs or payment details with anyone claiming to represent Abir Telecom.

8) Children’s Privacy

Our services are meant for adults (18+). We do not knowingly collect or store data from minors.

9) Updates to This Policy

We may revise this Privacy Policy as our services evolve. The latest version will always be posted here with an updated effective date.

10) Contact Us

12) Important Notes

  • Rates and timelines may vary during promotions or holidays.
  • Orders without advance payment will not be processed.
  • Abir Telecom reserves the right to update this policy at any time.